Pay Rate: $19.00 an hour with $2.00 an hour additional shift differential on Saturday and Sunday
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Inspect guest rooms and public spaces to ensure compliance with standards, verify room status and notify front desk of room availability and needs
- Clean and strip rooms, portion cleaning chemicals, remove dirty service items / trash from halls and rooms
- Turn in lost and found items
- Monitor rooms and corridors for security purposes
- Report room damages, out-of-order items and identify areas needing repair and generate maintenance work orders
- Assist other staff as needed, including cleaning hotel rooms
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Required Knowledge and Certification:
- 1-year guest room attendant or similar housekeeping experience
Preferred Knowledge and Certification:
- Previous lead experience in a similar position
Required Skills:
- Accurate and detail-oriented
- Highly organized and ability to adapt quickly to changing priorities
- Excellent verbal and interpersonal communication skills including answering radio calls
Required Abilities:
- Ability to work fast and efficiently and complete multiple tasks under pressure while keeping good communication flow with other Hotel staff
- Ability to meet deadlines
- Ability to follow established dress code policies and practice good personal hygiene
- Ability to learn appropriate chemical usage / portions and proper equipment usage
- Ability to interact with guests, coworkers and management in a professional and courteous manner
- Ability to serve both internal and external customers
- Ability to speak in a clear, concise and pleasant voice
PHYSICAL DEMANDS
- Must be able to walk and/or stand and exert fast-paced mobility for periods of up to 8+ hours
- Must have a good sense of balance, and be able to bend and kneel and stoop
- Must be able to reach and twist routinely
- Must be able to push, pull and grasp objects routinely
- Must have the ability to independently lift up to 40 pounds occasionally
- Must be able to perform repetitive hand and wrist motions
- Must have good eye hand coordination
WORKING ENVIRONMENT
- Work is performed in hotel rooms, bathrooms and laundry area, including exposure to heat and fumes such as cigarette smoke and cleaning chemicals; May require going onto the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke
- Must be able to work in cramped, tight quarters
- Must be willing to work a flexible schedule including all shifts, weekends and holidays
- Occasionally must deal with angry or hostile individuals
