Casino Wait Staff

Treasure Island Resort & Casino
Job Description

Pay Rate: $11.13 an hour with $2.00 an hour additional shift differential on grave shift 

ESSENTIAL DUTIES AND RESPONSIBILITIES 

  • Accountable for providing superior beverage service for designated area offering complimentary and alcoholic refreshments to casino guests
  • Assist with supplying and cleaning wait station
  • Handle cash and reconcile bank for all alcohol served according to Treasure Island and Hospitality policies
  • Utilize and implement TIPS training to prevent and recognize potential alcohol related concerns

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES

Preferred Knowledge and Certification: 

  • High School Diploma/GED
  • 1 year experience as a food and beverage server familiar with tray service
  • 1 year experience with a computerized point-of-sale system (i.e. Micros, NCR)
  • Proven knowledge of alcohol service

Required Skills: 

  • Accurate and detail-oriented
  • Strong organizational skills
  • Excellent verbal and interpersonal communication skills

Required Abilities: 

  • Ability to work fast and efficiently
  • Ability to follow established dress code policies and practice good personal hygiene
  • Ability to interact with guests, coworkers and management in a professional and courteous manner
  • Ability to maintain a professional demeanor
  • Ability to speak in a clear, concise and pleasant voice

PHYSICAL DEMANDS  

  • Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours
  • Must have a good sense of balance, and be able to bend and kneel
  • Must be able to push, pull and grasp objects routinely
  • Must have the ability to independently lift up to 25 pounds routinely
  • Must be able to perform repetitive hand and wrist motions
  • Must have good eye hand coordination

WORKING ENVIRONMENT 

  • Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke
  • Must be able to work in cramped, tight quarters
  • Must be willing to work a flexible schedule including all shifts, weekends and holidays
  • Occasionally must deal with angry or hostile individuals
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